Lost Your Canadian Citizenship Card? Here’s What to Do

Losing important documents can be a stressful experience, especially when it comes to vital identification like your Canadian Citizenship Card. Whether it’s misplaced, stolen, or damaged, taking swift and appropriate action is crucial to ensure the security of your identity and citizenship status. In this article, we’ll guide you through the steps to follow if you find yourself in the unfortunate situation of having lost your Canadian Citizenship Card.

Report the Loss to Local Authorities:

The first step is to report the loss to your local police station. This will help create an official record of the incident and may prove useful in case of identity theft or misuse of your lost card.

Contact Immigration, Refugees, and Citizenship Canada (IRCC):

Notify the IRCC as soon as possible about the loss of your Citizenship Card. You can contact them through their toll-free number or visit their website to find the appropriate channels for reporting a lost document. The IRCC will guide you on the necessary steps to take next.

Apply for a Replacement:

To replace your lost Canadian Citizenship Card, you will need to submit an application for a new one. This process typically involves filling out a specific form, providing necessary documents, and paying the applicable fees. Visit the IRCC website to download the most up-to-date application form.

Gather Required Documents:

When applying for a replacement, you will likely need to provide supporting documents to confirm your identity. These may include a copy of your birth certificate, other government-issued identification, and any additional documents requested by the IRCC. Ensure that you have all the necessary paperwork ready before submitting your application.

Submit Application Online or In-Person:

Depending on your preference and the available options, you can either submit your application online through the IRCC website or visit a local immigration office in person. Be sure to follow the instructions provided by the IRCC for a smooth application process.

Pay the Applicable Fees:

Replacement of a Canadian Citizenship Card usually comes with associated fees. Check the current fee schedule on the IRCC website and make the necessary payment when submitting your application. Keep proof of payment for your records.

Follow Up on Your Application:

After submitting your application, it’s essential to keep track of its status. The IRCC provides tools on their website to check the progress of your application. This will help you stay informed about when you can expect to receive your replacement Citizenship Card.

Consider Additional Security Measures:

In addition to applying for a replacement card, consider taking extra precautions to safeguard your identity. Monitor your financial accounts, report any suspicious activity, and consider updating passwords and PINs to prevent potential misuse.


Losing your Canadian Citizenship Card can be a challenging experience, but by taking immediate action and following the appropriate procedures, you can minimize the impact on your identity and citizenship status. Stay proactive, report the loss promptly, and work closely with the IRCC to secure a replacement card. Remember to take additional measures to protect your identity during this process.

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